Delivery and Returns

Delivery via courier:

We only provide delivery and sales to customers based in South Africa. We make use of courier services that delivers to your door between 2 to 5 days of placing your order. It is important to please take note that we order some goods direct from suppliers when you place your order. In this case please add another two days for delivery. We try to speed up the delivery as much as possible. Deliveries usually takes place in a shorter period.

Returns Policy:

Returns are based on the type of product sold. We will contact the manufacturer on your behalf to enquire on their returns policy and advise you on the way forward. Please contact us direct on info@thewebdirectory.co.za should you receive a product that is defective or not in satisfactory condition. Please keep your invoice, the item’s packaging as well as your delivery note.